jjntjohn

:frown:In 2005 I purchased 2 Polaris Phoenix quads for my girls. The rarely rode until recently when they were bitten by the riding bug. In 2006 a bulletin was put out by Polaris indicating the regulator rectifiers on this vehicle were defective. While my girls didn't ride enough to have the part break during the warranty period, I was never contacted by the dealer (Chaparral Motorsports) or Polaris. As a result, the rectifiers ran high voltage thru the stator and starter motor which are now broken. Chaparral told me this was a manufacturer issue and Polaris told me to go pack sand because there is no warranty left. My girls want to ride. There must be a workable solution rather than paying in excessive of $1200 to fix problems from a defective part. Can anyone give help, advice or suggestions to resolve this problem?

Thanks for responding, but they told me to go pack sand cause it wasn't their issue. They weren't very customer oriented.

In 2005 I purchased 2 Polaris Phoenix quads for my girls. The rarely rode until recently when they were bitten by the riding bug. In 2006 a bulletin was put out by Polaris indicating the regulator rectifiers on this vehicle were defective. While my girls didn't ride enough to have the part break during the warranty period, I was never contacted by the dealer (Chaparral Motorsports) or Polaris. As a result, the rectifiers ran high voltage thru the stator and starter motor which are now broken. Chaparral told me this was a manufacturer issue and Polaris told me to go pack sand because there is no warranty left. My girls want to ride. There must be a workable solution rather than paying in excessive of $1200 to fix problems from a defective part. Can anyone give help, advice or suggestions to resolve this problem?